Your bike is already waiting for you.
NiederrheinRad Bike Rental
Our bike rental points can be found throughout the region. The rental system offers full flexibility: rent a bike and return it to the same location or to any other rental point. All you need to do is reserve your bike at the pick-up point of your choice and collect it—it will be there waiting for you.
NiederrheinRad-App
Die NiederrheinRad-App makes biking easy: Choose a bike, book it, and get going right away.
It's that easy
From registration to your first ride: Our flyer clearly explains all the steps for using the NiederrheinRad app.
Frequently Asked Questions
Here you'll find our guests' most frequently asked questions and the corresponding answers. If you have any specific questions, please feel free to contact our customer service team.
Customer Service Hotline: 0162 56 44 296
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The NiederrheinRad app is the app that allows you to reserve our bikes in the region in advance or book them on the spot.
You can find the corresponding app in the
App Store: https://apps.apple.com/de/app/niederrheinrad/id6760584664
Play Store: https://play.google.com/store/apps/details?id=de.niederrheinrad.sharing
Registration
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The data allows for the unique identification of a cyclist. It is required for both safety and insurance purposes. Niederrhein Tourismus GmbH and the rental stations ensure that all personal data is processed, stored, and deleted in accordance with the European GDPR.
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The app needs Bluetooth so it can control the bike even without an internet connection. This allows the bike and the app to communicate with each other.
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NiederrheinRäder bikes have been available on the NiederrheinRad app since April 2026. Behind the scenes, work is continuously underway to expand the network of stations.
Reservation
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The following (multi-)day rates apply in the NiederrheinRad service area.
One day always equals 24 hours.
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Yes, it is possible to reserve multiple bikes using one app. To do this, you must complete the reservation process and then reserve the next bike.
You can unlock and lock multiple bikes using a smartphone.
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Even without a smartphone, it’s possible to rent a NiederrheinRad bike, since multiple bikes can be unlocked using a single app. Therefore, it’s sufficient for just one person in a group to have a smartphone and the NiederrheinRad app.
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This is possible at some locations; please ask the staff at the rental stations for more information.
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The locations of the NiederrheinRäder bikes can be viewed via GPS using the map feature in the MOQO app.
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At the start of your ride, unlock the NiederrheinRad using the “Unlock Vehicle” button in the app; you’ll hear the lock click, it will pop open, and you’re ready to go. At the end of your ride, lock the NiederrheinRad using the app; the latch will either close automatically or you’ll need to close it manually.
Pickup and Return
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At the start of your rental, unlock the NiederrheinRad using the “Unlock” button in the app; you’ll hear the lock click, it will pop open, and you’re ready to ride. At the end of your ride, lock the NiederrheinRad using the “Lock” button in the app; the latch will either close automatically or must be closed manually.
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You can lock and unlock the NiederrheinRad multiple times during your ride to take breaks, stop at a restaurant, or do something similar. The ride will then be paused. Once you've arrived at your destination, you can “End” the ride and complete the rental process.
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You can return a NiederrheinRad bike to a different location with 72 hours' notice. You can find a list of all return stations here: www.niederrheinrad.de
For one-way trips, there is an additional charge of €8 per bike or €10 per pedelec.
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Billing
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- Debit Card
- Credit Card
- Apple Pay
- Google Pay
- Paypal
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Die Abrechnung erfolgt in der Regel automatisch nach Abschluss der Buchung. Bei einer SEPA-Lastschrift kann der Einzug einige Tage in Anspruch nehmen, während er bei der Kreditkarte sofort eingezogen wird. Anschließend erhalten Sie eine Buchungszusammenfassung und eine Rechnung mit Ausweis der Umsatzsteuer per E-Mail.
Where can I get help if I have further questions or in case of an emergency?
The customer service hotline is available Monday through Friday from 8:00 a.m. to 5:00 p.m.